CV 4 Complaints, complaints.....

Hi everyone, in this post I embedded four videos for you to watch. The first three videos are for class discussion [maybe you're watching them now ? :) ], and the last one, VIDEO 4, is for you to watch and enjoy after the lesson. We will discuss the last video next week, Okay !

VIDEO 1

Video from YT by HotelQualityMgmt 

Discussion :

Where do you think this dialogue took place ?

What happened to the customer ?

Which waiter do you like better , the first one or the second one ?

Why do you like her better ?

VIDEO 2

Video from YT by courtneymeehan

Discussion :

Where do you think this dialogue took place ?

What seems to be the problem ?

Do you think the couple has a right to be angry ? Why ?

Do you like the way the front desk clerk handled the problem ?

What would you have done if you were him ?

VIDEO 3

Video from YT by Peggy Tung

Discussion :

How did the front front desk clerk handle the problem ?

Did she do something to make the guest feel better ?

Lets watch the video and identify the expressions for making a complaint, 

apologizing and making suggestion !

VIDEO 4

Video from YT by lara viquera

TOEFL iBT prep - ETS Videos, Speaking

We have watched some of these videos in class, 
but I'm putting the links here for you also.


SPEAKING QUESTIONS  1 & 2 

SPEAKING QUESTIONS  3 & 5

SPEAKING QUESTIONS  4 & 6


Okay, happy practicing, and I'll see you in class !

ps. I'm still waiting for your audio files to correct :)

TP 3 Phrases, Clauses, Sentences and Moods

The last time in class there was not enough time to answer your questions, 
so I'm discussing them here :

- The difference between a Phrase and a Clause

- Types of Sentences

- Subjunctive and Indicative moods in adverb clauses.

First I'd like to talk about Phrase and Clause Comparison

A clause is  a group of related words that contains a subject and a verb.
 

                                e.g. he left.


A phrase is a group of related words that does not contain a subject and a verb.
 

                                e.g. at the store.


Let's look at the following example.

                              He is laughing at the clown.

The sentence above has two parts, “he is laughing” and “at the clown”.

The first part of the sentence “he is laughing” is a clause because it has a subject (he) and a verb (is laughing). The second part of the sentence “at the clown” is a phrase because it does not contain subject and verb.

 
Source : studyandexam.com

Now.....about Types of Sentences, to save time, 
I'd like you to click HERE so you will be taken to a great site.
There you can read the clear explanation about Sentence Types.

And the third one is about the "Moods"....please click HERE to read all about it. There you will read about all kinds of "Moods".

You will see that the Indicative Mood states facts, describes what happens, or gives details about reality...while the Subjunctive Mood indicates a hypothetical state or a state contrary to reality, such as a wish, a desire, or an imaginary situation.

We will discuss this again when we meet in class...
feel free to ask questions tomorrow, Okay !

PS. I am embedding a video about English Sentence Structure below, 
I hope it could be of help to you ....

 

Video from YT by englishfuntime